Disability Service Standards
Silverlea Early Childhood Services is committed to upholding the National Standards for Disability Services and the updated NSW Disability Services Standards
Standard 1: Rights
You have the right to be treated fairly when you use disability services.
Standard 2: Participation and Inclusion
You can take part in the community and feel included when you use disability services.
Standard 3: Individual Outcomes
Your service supports you to make choices about what you want to do. You can work toward your goals.
Standard 4: Feedback and Complaints
You can tell people what you think about the services you receive.
Standard 5: Service Access
Finding and using services is fair. You can access the services you need.
Standard 6: Service Management
Disability services should be managed well.
For further information on the National Standards for Disability Services please ask for a copy of our Information Booklet or see the Department of Social Services website https://www.dss.gov.au/our-responsibilities/disability-and-carers/standards-and-quality-assurance/national-standards-for-disability-services
NDIS Practice Standards
The NDIS Practice Standards specify the quality standards to be met by registered NDIS providers to provide supports and services to NDIS participants. You can view these on the NDIS Commission website https://www.ndiscommission.gov.au/providers/ndis-practice-standards