Disability Service Standards
Silverlea Early Childhood Services is committed to upholding the National Standards for Disability Services and the updated NSW Disability Services Standards.
There are 6 Standards
Standard 1: Rights
You have the right to be treated fairly when you use disability services.
Standard 2: Participation and Inclusion
You can take part in the community and feel included when you use disability services.
Standard 3: Individual Outcomes
Your service supports you to make choices about what you want to do. You can work toward your goals.
Standard 4: Feedback and Complaints
You can tell people what you think about the services you receive.
Standard 5: Service Access
Finding and using services is fair. You can access the services you need.
Standard 6: Service Management
Disability services should be managed well.
For further information on the National Standards for Disability Services please ask for a copy of our Information Booklet or see the Department of Social Services website https://www.dss.gov.au/our-responsibilities/disability-and-carers/standards-and-quality-assurance/national-standards-for-disability-services